Support
Frequently Asked Questions
Find answers to common questions about InkySwap and InkyPump
Can’t find what you’re looking for? Join our Telegram community for instant support.
General Questions
What is InkySwap?
What is InkySwap?
InkySwap is a comprehensive ecosystem for token creation and trading on Ink (Kraken’s L2). It consists of:
- InkyPump: Token launch platform with bonding curves and permanent liquidity
- InkySwap: Decentralized exchange for trading launched tokens
- Both platforms support post-bond token trading
What makes InkySwap different?
What makes InkySwap different?
- Permanent Liquidity: LP tokens are burned at launch, preventing rug pulls
- Fair Launch: No pre-mines or private sales
- Bonding Curves: Automated price discovery mechanism
- Dual Trading: Trade on both InkyPump and InkySwap after bonding
- Emperor System: Daily featured token through Dutch auctions
What blockchain does InkySwap use?
What blockchain does InkySwap use?
InkySwap operates on Ink, which is Kraken’s Layer 2 blockchain built on Ethereum. This provides:
- Lower gas fees than mainnet Ethereum
- Faster transaction speeds
- Full EVM compatibility
- Security inherited from Ethereum
Is InkySwap safe to use?
Is InkySwap safe to use?
Yes, InkySwap implements multiple safety measures:
- Smart contracts are verified and audited
- Liquidity is permanently locked
- No admin keys or rug pull mechanisms
- Transparent on-chain operations
- Cloudflare protection against attacks
Token Creation
How do I create a token?
How do I create a token?
- Connect your wallet to InkyPump
- Click “Create Token”
- Fill in token details (name, symbol, description)
- Upload an image (optional)
- Add social links (optional)
- Pay creation fee (0.001 ETH)
- Confirm transaction Your token launches immediately with a bonding curve!
What is a bonding curve?
What is a bonding curve?
A bonding curve is an automated pricing mechanism where:
- Price increases as more tokens are bought
- Price follows the formula:
P = a * e^(bx) - Creates natural price discovery
- Prevents manipulation and ensures fair distribution
- Graduates to full trading at 100% funding
How much does it cost to create a token?
How much does it cost to create a token?
Token creation costs 0.001 ETH plus gas fees. This includes:
- Token deployment
- Bonding curve setup
- Initial liquidity configuration
- Permanent LP lock mechanism
What happens when a token reaches 100% funding?
What happens when a token reaches 100% funding?
When fully funded, the token “graduates”:
- Becomes tradable on both InkyPump and InkySwap
- Liquidity is permanently locked
- Standard AMM trading begins
- Price determined by market forces
- Can never return to bonding curve
Trading
Where can I trade tokens?
Where can I trade tokens?
You can trade tokens in multiple places:
- Pre-bond: Only on InkyPump via bonding curve
- Post-bond: Both InkyPump and InkySwap
- InkyPump: Direct platform trading
- InkySwap: Traditional DEX with AMM
What wallets are supported?
What wallets are supported?
We support 40+ wallets including:
- MetaMask
- Rabby Wallet
- Coinbase Wallet
- Kraken Wallet
- Phantom
- Trust Wallet
- WalletConnect (300+ wallets)
What are the trading fees?
What are the trading fees?
- InkyPump Bonding Curve: No trading fees (just gas)
- InkySwap DEX: 0.05% trading fee
- Gas Fees: Variable based on network congestion
- Slippage: Set your own tolerance (recommended 1-3%)
Why is my transaction failing?
Why is my transaction failing?
Common reasons for failed transactions:
- Insufficient ETH for gas
- Slippage tolerance too low
- Token trading not enabled
- Network congestion
- Wallet connection issues Try increasing slippage or gas to resolve.
Emperor of the INK (EOTI)
What is Emperor of the INK?
What is Emperor of the INK?
Emperor of the INK (EOTI) is a daily featured token that gets:
- Premium homepage placement
- Animated crown banner
- 24-hour reign period
- Increased visibility and trading volume Selected through Dutch auction system.
How does the Dutch auction work?
How does the Dutch auction work?
The Emperor auction uses a declining price model:
- Starts at: 0.1 ETH
- Daily decay: -0.05 ETH per day
- Floor price: 0.05 ETH minimum
- After bid: Next auction starts at 2x winning bid
- Reset: Returns to Dutch auction next day
Can any token become Emperor?
Can any token become Emperor?
Yes, with these requirements:
- Valid contract address
- Trading must be enabled
- Creator must place the bid
- Payment in ETH or any ERC-20 token
How long does Emperor status last?
How long does Emperor status last?
Exactly 24 hours from winning the auction. After that:
- Your reign ends
- New auction begins
- Can bid again for another day
- No limit on consecutive reigns
Rewards & Points
How do I earn points?
How do I earn points?
Earn points through:
- Trading: Buy and sell tokens
- Token Creation: Launch new tokens
- Referrals: 10% of referred users’ points
- Milestones: Achievement bonuses
- Activity: Daily engagement rewards
What are points used for?
What are points used for?
Points contribute to:
- Upcoming native token airdrop on Ink
- Leaderboard rankings
- Platform recognition
- Future governance participation
- Exclusive features access
How does the referral program work?
How does the referral program work?
- Get your unique referral code
- Share with friends
- Earn 10% of their trading points
- Earn 10% bonus on their token creations
- Track earnings in referral dashboard
When is the airdrop?
When is the airdrop?
The native token airdrop timing hasn’t been announced yet. Keep earning points to maximize your allocation when it launches on Ink!
API & Development
Is there an API available?
Is there an API available?
Yes! InkyPump provides REST APIs for:
- Token data and listings
- Trading information
- Emperor (EOTI) status
- Chat messages
- Referral system See our API documentation.
What are the rate limits?
What are the rate limits?
- Anonymous: 60 requests/minute
- Authenticated: 120 requests/minute
- Premium: 600 requests/minute
- Enterprise: Custom limits See rate limiting docs for details.
Can I build a trading bot?
Can I build a trading bot?
Yes, you can build bots using our API. Remember:
- Respect rate limits
- No wash trading or manipulation
- Follow terms of service
- Contact @emperoroftheink for high-volume needs
How do I report API issues?
How do I report API issues?
For API issues:
- Check our API status page
- Review error messages and codes
- Contact @emperoroftheink on Telegram
- Include request details and errors
Technical Issues
Wallet won't connect
Wallet won't connect
Try these solutions:
- Refresh the page
- Clear browser cache
- Disable other wallet extensions
- Try a different browser
- Update wallet to latest version
- Check network selection (Ink L2)
Transactions stuck or pending
Transactions stuck or pending
For stuck transactions:
- Check transaction on block explorer
- Try speeding up with more gas
- Cancel and retry if needed
- Wait for network congestion to clear
- Contact support if persists
Can't see my tokens
Can't see my tokens
If tokens aren’t showing:
- Add token contract to wallet manually
- Refresh the page
- Check correct network (Ink)
- Verify transaction completed
- Clear cache and reconnect wallet
Images not uploading
Images not uploading
For image upload issues:
- Max size: 5MB
- Formats: JPG, PNG, GIF, WebP
- Complete Turnstile verification
- Try different browser
- Contact @emperoroftheink for access
Security & Safety
How is liquidity protected?
How is liquidity protected?
Liquidity protection mechanisms:
- LP tokens burned at creation
- Cannot be withdrawn ever
- Visible on-chain verification
- No admin functions to drain
- Permanent and irreversible
Can developers rug pull?
Can developers rug pull?
No, rug pulls are prevented by:
- Burned liquidity tokens
- No mint functions
- Fixed token supply
- Transparent contracts
- On-chain verification
Is my wallet safe?
Is my wallet safe?
Wallet safety tips:
- Never share seed phrases
- Verify transaction details
- Use hardware wallets for large amounts
- Check contract addresses
- Revoke unused permissions regularly
How do I verify a token?
How do I verify a token?
Verify tokens by checking:
- Contract address on explorer
- Liquidity lock status
- Developer holdings percentage
- Social media verification
- Community activity
Mobile & PWA
Is there a mobile app?
Is there a mobile app?
InkySwap is available as a Progressive Web App (PWA):
- Install from browser (Chrome, Safari)
- Works like native app
- No app store needed
- Auto-updates See our PWA guide.
How do I install the PWA?
How do I install the PWA?
iOS: Safari → Share → Add to Home Screen
Android: Chrome → Menu → Add to Home Screen
Desktop: Click install icon in address bar
Full instructions in our PWA guide.
PWA vs website differences?
PWA vs website differences?
PWA advantages:
- Faster loading
- Offline support (limited)
- Home screen icon
- Full-screen mode
- Better performance Same features as website!
Contact & Support
Telegram Community
Join @inkyswap for:
- Live support
- Community discussions
- Announcements
- Trading tips
Twitter/X
Follow @inkyswap for:
- Platform updates
- New features
- Market insights
- Event announcements
Developer Contact
Telegram: @emperoroftheink for:
- API access
- Technical issues
- Bug reports
- Partnership inquiries
Documentation
Explore our docs for:
- Detailed guides
- API reference
- Technical specs
- Best practices
Still have questions? Our community is always ready to help! Join us on Telegram for instant support.